Privacy Policy

This is the privacy policy of Rubidyn Pty Ltd, trading as Brown Signs (“Rubidyn”). This privacy policy explains how your personal information will be treated when you deal with us, when you visit www.brownsigns.net.au (“website”), including but not limited to, making a purchase, commenting on a page, or creating a user account.

Rubidyn respects your privacy and is committed to the protection of it!

What type of information do we collect?
When you visit the website, we collect certain information about your device (“device information”), including information about your web browser, IP address, date and time, and information about how you interact with the website, to help us monitor usage of the website.

When creating a user account or making a purchase, the personal information we collect generally includes your name, postal address, telephone number and email address, as well as other personal information. This information is necessary for us to provide services and facilitate activities to be carried out in operation of the website and the services provided.

The Website may use Google Analytics, a service which transmits website traffic data to Google servers. Information on how Google uses data when using our Website can be found at https://policies.google.com/technologies/partner-sites. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using our Website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy https://policies.google.com/privacy and for the purposes set out above.

The Website may use Microsoft Clarity, a service which transmits data about user mouse movements and performance data on the webpages. Information on how Microsoft uses data when using our Website can be found in the Microsoft Clarity Terms of Use at https://clarity.microsoft.com/terms. Microsoft collects or receives Personal Data to provide Microsoft Advertising. By using our Website, you consent to the processing of data as described in Microsoft’s Privacy Statement https://privacy.microsoft.com/en-us/privacystatement and for the purposes set out above.

We may embed Facebook Comments to allow you to leave comments on our website using your Facebook account, and like and share our web pages. We may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the commenting interface, including correlating your Facebook account with whatever action you take within the interface (such as “liking” someone’s comment, replying to other comments, sharing our web page), if you are logged into Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update.

We use Pinterest Save widget at our website to allow you to pin images to Pinterest from our web pages. These requests may track your IP address in accordance with their data privacy policy: https://policy.pinterest.com/en/privacy-policy.

How do we collect personal information?
Personal information is collected throughout the site such as forms which you complete, and via other means where relevant such as emailing details for a ticket or project activity.
Personal information is collected when, but not limited to:

  • submitting a help desk ticket
  • submitting an issue for a project
  • create or update the information you have access to
  • any other occasion that requires information to be provided or collected.

We generally like to know who we’re dealing with.

Personal Information and 3rd Parties
There may be occasions where we supply your details to companies we do business with. Your personal information will not be disclosed to a 3rd party other than of the following only when required:

  • Rubidyn partners
  • couriers or parties responsible for delivery of your order
  • anyone employed to provide services for Rubidyn which directly involves the customer
  • law enforcement agencies as required to do so by law
  • 3rd party service providers who assist us in providing services to you.

Our web sites may provide interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or “share” information from our websites through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to our sites with other personal information.

If you choose to use PayPal to make purchases through the Website, you will be directed to the PayPal website and provide your payment information directly to PayPal. Some information may be shared between Rubidyn and PayPal to facilitate a transaction, as described in PayPal’s Privacy Policy https://www.paypal.com/au/webapps/mpp/ua/privacy-full.

Information Security
Your personal information is private and will be treated as such. We take reasonable measures to protect your personal information where applicable. We endeavour to ensure your information is accurate, current and stored in a secure environment in Australia.

We do not store credit card information on this site, nor are any payment details such as bank account details.

Cookies
This website may use cookies to track your unique session with our web servers. A cookie is a small text file that our site may place on your computer as a tool to remember details for your use of our site.

We use third-party applications like Google Analytics and Google AdSense. Cookies are also used if you have a user account for the website. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Our websites may provide interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or “share” information from our websites through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to our sites with other personal information.

Acceptance
By logging in and using this site, you consent to the practices described in this privacy policy and accept the use of cookies. If you have any enquiries regarding this policy, please contact our office.

Updates and Notification
Rubidyn Pty Ltd reserves the right to change this policy at any time. There will be no notification that this policy has changed. It is the responsibility of the customer to check the status of our policy each time you provide us with personal information.

(Last updated 24/06/2023)