Rubidyn respects your privacy and is committed to the protection of it!
What type of information do we collect?
When you visit the website, we collect certain information about your device (“device information”), including information about your web browser, IP address, date and time, and information about how you interact with the website, to help us monitor usage of the website.
When creating a user account or making a purchase, the personal information we collect generally includes your name, postal address, telephone number and email address, as well as other personal information. This information is necessary for us to provide services and facilitate activities to be carried out in operation of the website and the services provided.
How do we collect personal information?
Personal information is collected throughout the site such as forms which you complete, and via other means where relevant such as emailing details for a ticket or project activity.
Personal information is collected when, but not limited to:
- submitting a help desk ticket
- submitting an issue for a project
- create or update the information you have access to
- any other occasion that requires information to be provided or collected.
We generally like to know who we’re dealing with.
Personal Information and 3rd Parties
There may be occasions where we supply your details to companies we do business with. Your personal information will not be disclosed to a 3rd party other than of the following only when required:
- Rubidyn partners
- couriers or parties responsible for delivery of your order
- anyone employed to provide services for Rubidyn which directly involves the customer
- law enforcement agencies as required to do so by law
- 3rd party service providers who assist us in providing services to you.
Your personal information is private and will be treated as such. We take reasonable measures to protect your personal information where applicable. We endeavour to ensure your information is accurate, current and stored in a secure environment in Australia.
We do not store credit card information on this site, nor are any payment details such as bank account details.
We use third-party applications like Google Analytics and Google AdSense. Cookies are also used if you have a user account for the website. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Updates and Notification
Rubidyn Pty Ltd reserves the right to change this policy at any time. There will be no notification that this policy has changed. It is the responsibility of the customer to check the status of our policy each time you provide us with personal information.
(Last updated 24/06/2023)